6 October, 2021
Since operating the business in the recent challenging times we introduced an appointment system for dropping off and picking up your pets. This allowed us to restrict the number of people on site at any one point, thus following social distancing guidelines.
Since we introduced this appointment only system, we have found that we are able to offer an improved standard of care to the animals by virtue of a more structured workload and the advance knowledge of when we need to have staff at the reception area.
Going forward we plan to retain this system, with all boarding clients being given an allocated 15 minute appointment to drop off or pick up. If you are unable to keep to your appointment, please let us know in advance so we can plan an alternate time.
If you arrive outside of your allocated appointment, please be prepared to wait.